Welcome to fitDEGREE! This guide walks you through everything you need — training videos, admin access, the client experience, and where to find help.
Each section is short, scannable, and focused. Start with training videos, then work through each step at your own pace.
Before diving in, watch the fitDEGREE training playlist. It covers scheduling, client management, reporting, and daily studio operations — everything you'll rely on every shift.
Your studio manager will provide your login credentials. Use them to access the admin dashboard or download the OnTheGo app.
Credentials provided by your manager — check your email or ask your team lead for login details before your first session. Never share your password with clients.
Understanding the client experience helps you support members confidently. Explore the app and web portal.
Login to Admin Dashboard — or use the OnTheGo app from your phone.
Not necessarily — but both are useful. Desktop for full admin tasks, app for quick check-ins on the floor.
Try logging out and back in, or switching devices. Still stuck? Email support@fitdegree.com — include your name and studio name in the subject line.
Whether you have a quick question or need in-depth support, here's how to reach the right people.
Ask your manager or team lead for day-to-day questions. They're always your first point of contact.
Click the ? icon in the admin dashboard, or browse articles online.
guide.fitdegree.com →When emailing support, include your full name and studio name in the subject line for faster, more personalized help.
Use this checklist to confirm you've completed each step before your first shift. Tap each item to check it off!
Book a test class · Explore your profile · Click through the app — hands-on beats reading every time.